Domestic violence nonprofit with decades of proven success is seeking a seasoned Lead Housing Navigator to work closely with our clients and residents in this new position!


Since 1979, Gateway shelters have provided caring, comprehensive services and safe shelter to adults and dependent children fleeing domestic violence. Our 24/7 shelters offer licensed counseling, emergency and extended-stay care, and court advocacy services for victims of domestic violence and their families, in Arapahoe County, Colorado.

Working with Gateway provides an opportunity to serve the community and support our mission to prevent and eliminate intimate partner violence through counseling, residential care, and empowering people for social change.

Learn more about us at:

Under the direction of the Executive Director/Non-Residential Program Director, our Lead Housing Navigator assists victims of domestic violence, and their families secure permanent, safe and affordable/accessible housing of their choice. This fast-paced position performs trauma-informed, housing-focused case management services to identify strengths and barriers, assist with housing applications, placement, and referrals to partnering agencies for on-going support. Networks within the community and serves as a liaison with landlords, creditors and housing authorities.


  • Assist individuals and families experiencing homelessness develop a strengths-based/solution-focused individualized case management action plan that promotes permanent housing and self-sufficiency.
  • Identify participant strengths and barriers to stability, including housing and other service needs, by providing resources and referral assistance to outside social service agencies and/or community programs.
  • Perform housing assessments and when appropriate complete VI-SPADTs with clients through OneHome, navigating systems required for housing placement.
  • Serves as a lead contact with community housing partners, including local housing authorities, landlord outreach and community education (i.e. VAWA housing protections).
  • Provide mediation and advocacy with landlords, creditors, housing authorities and property managers to assist with a workable plan to obtain and maintain housing.
  • Assist participants in locating and securing housing of their choice while working in conjunction with Advocates and Navigators within Residential and Non-Residential programs.
  • Create and maintain consistent communication channels, both verbal and written, between several parties (i.e., Gateway staff members, landlord, referral source, collaborating agencies, debtors and creditors).
  • Apply knowledge of residential lease contracts to educate clients of their rights and responsibilities.
  • Maintain accurate daily logs records, monthly outcome reports, and files for each client with corresponding paperwork.
  • Collect and report monthly and annual program data, including but not limited to CAFE reporting and funders’required data.
  • Supervises one part-time hourly Housing Specialist.


  • Bachelor's degree in social work, Sociology, Human Services or related field of study, but related experience will be considered.
  • Bilingual in Spanish is preferred.
  • Understanding of the dynamics
  • Strong knowledge of local housing resources and providers.
  • Experience in housing navigation.
  • Knowledge of strength based, person centered approach, Housing First principals, trauma informed practices, crisis intervention and motivational interviewing.
  • Understanding and knowledge of tenants’ rights and responsibilities.
  • Detail oriented with excellent organizational skills to meet a varied and demanding workload.
  • Strong communication skills and the ability to work in a team-oriented environment.
  • Concentrated record keeping skills, budgeting, and math skills; ability to produce required reports to the federal, state and local government agencies of funding sources.

The successful candidate:

  • Embodies Gateway’s core values and believes fully in Gateway mission.
  • Inspires passion, innovation, and action through transparency in their work.
  • Understanding of domestic violence and its direct relationship with homelessness.
  • Knowledge of trauma informed care and empowerment models preferred.
  • Values DEI and advances equity throughout the organization.
  • Ability to work independently with minimal supervision.
  • Works effectively as part of a team to deliver overall services.
  • CPR and First Aid certified, preferred.
  • Excellent written and oral communication skills.


  • Expected annual salary range of $50,000 - $53,000 depending on education and experience.
  • Health insurance.
  • Life insurance.
  • Mileage reimbursement.
  • Paid Time Off: Vacation, Holidays, and Wellness Time
  • Typical work schedule is Monday – Friday with flexible hours to meet clients’ needs.

Gateway provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetics, veteran status, or other legally protected characteristics. In addition to federal law requirements, Gateway complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Gateway will not discriminate or retaliate against applicants for failing to disclose wage rate history in accordance with applicable law.

Gateway expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Gateway employees to perform their job duties may result in discipline up to and including discharge.